Office Associate

Office Associate

Art of Stone Gardening is a rapidly growing, customer-focused, and award-winning landscape and construction company. We offer complete landscape and hardscape installation services. Our service areas include Dawsonville, Gainesville, Dahlonega and areas further north.

We are seeking a responsible, part time, “Office Associate”, working 20 hours a week to manage our office in Dahlonega. This position will be responsible for the day-to day-office operations and communications with customers as well as marketing and social media tasks. 

Preference will be given to candidates with a minimum of 5-year administrative experience preferably in the construction, landscaping and service industry. All qualified candidates will be considered. Hourly pay will range from $14 to $17 per hour depending on job experience and skills.

We offer competitive pay and the opportunity to grow with the company. We are looking for someone who is self-motivated and timely with strong attention to details. Other skills and attributes needed for this position are:  social media skills; ability to handle multiple tasks and manage stress; excellent communication skills; follow up and follow through; positive attitude and a strong interest in serving & caring for the needs of our customers. 

We work as a small, talented team producing beautiful, top quality projects that are essential to the company’s success and customer’s satisfaction. We value people and we know that our overall success is a combined effort. Every day, we strive to offer our employees unique opportunities to experience variety, learning, job satisfaction and work-life balance.

Primary responsibilities include:

Clerical

• Maintain all files, electronic and paperwork. Minimize paper documents as much as possible.
• Process mail and customers payments. Run errand and deposit checks.
• Manage office supplies and maintain a list of office repairs as equipment as needed.
• Create and update Word documents and Excel spreadsheets as needed.
• Assemble and maintain a ready supply of sales folder for the sales associate.
• Maintain office organized and tidy.

Customer Service:

• Promptly answer office and cellular phones. Checks messages to respond to the needs of customers. Follow up on all leads and customers’ calls.
• Effectively communicate with sales associates to pass on customers’ requests for appointments and questions about projects.
• Maintain a list of leads and preferred customers’ contact method.
• Ongoing communication with customers to keep them informed on the start day, status of the project and/or potential delays to meet the needs and expectations of customers. Communicate needs of customers to supervisor.
• After job completion, communicate with customers to ensure customers satisfaction.

Marketing:

• Maintain and organize company’s pictures and post on social media.
• Create and distribute Mailchimp newsletter monthly.
• Post blogs on social media and networks sites.
• Work on Worldpress website as needed to add content, photos and blogs.
• Respond to online reviews as needed.

Core requirements

• Ability to work independently.
• Ability to handle multiple tasks and manage stress.
• Positive attitude and customers’ service orientation
• Excellent communication skills both verbally and in writing
• Organized and dependable
• Ability to follow up and follow-through with customers and staff.
• Flexible
• Strong desire to serve & care for the needs of customers.

Experience and skills

• Preference will be given to applicants with 5+ years administrative experience.
• Strong computer skills and proficiency in Microsoft Office Word and Excel. Social media experience and skills.
• Strong communication skills with the ability to write effectively.
• Excellent attitude, customer service orientation and a genuine interest in serving people.

North Georgia landscaping and stone masonry service employment available. We are always looking for great team members to join our company.

Equal Opportunity Employer – Drug Free Workplace

Send resume and questions to:  suzanne@artofstonegardening.c
770-519-6372